I Do Events

(4.8)
53 reviews

About This Wedding Arch Rental Service

I Do Events offers wedding arch and arbor rentals as part of their event decor services, with options for professional setup, teardown, and coordination with venues. Customers frequently highlight the availability of emergency rentals, flexibility in timing, and the ability to pick up items from the warehouse to reduce costs. While many praise the high-quality decor and seamless execution, a minority of reviews note issues with communication and service delivery on the event day. Pricing is described as reasonable by some, but others find it high relative to the value provided.

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Additional Information

📋 Common Styles

Standard wedding arches and arbors are mentioned, often customized with florals (fresh or faux). No highly specific designs like rustic or modern are detailed, but reviews emphasize versatile, vision-matching options for ceremonies.

⭐ Quality Rating

Excellent

📋 Delivery Time

Delivery and setup are handled professionally by the team, often coordinated directly with venues; one review mentions same-day pickup availability within a few hours for emergencies. No exact average time is specified, but setup occurs prior to the event start, with teardown the following morning.

📝 Common Complaints

Poor communication and lack of responsiveness leading up to and during events; absence of staff on-site for adjustments; use of faux flowers instead of fresh as expected; overcharging for incomplete services; leaving the venue messy, resulting in additional fees.

📋 Rental Terms

Flexible timing and accommodations for special requests; option for customers to pick up and return items from the warehouse to lower costs; weekend emergency contact available for last-minute needs; full setup and teardown services included, with direct venue coordination; deposits and full payment required, but no specific guarantees mentioned.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Mixed; many customers describe it as reasonably priced and offering great value, especially for setup/teardown and comprehensive services, but some criticize it as overpriced (e.g., nearly $10,000 for decorations) relative to incomplete or subpar delivery.

📋 Setup Tips

The company handles most setup and teardown to reduce customer stress; for self-pickup, decor is nicely packed, and warehouse staff offer assistance if needed. No specific maintenance tips for arches are provided, but reviews suggest relying on the team for on-site adjustments rather than DIY to avoid issues.

Location

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