Cook Party Rentals
1910 NE Jefferson Ave, Peoria, IL 61603, USA
About This Wedding Arch Rental Service
Heaven on Earth offers a wide range of wedding decorations including floral arrangements, linens, centerpieces, and event setups, with customers praising the business for capturing wedding visions and providing comprehensive services. Practical details include the need to schedule early due to high demand, potential additional charges for labor and setup (e.g., 15% for linens handling), and clarification on invoice terms to avoid misunderstandings about services like napkin placement, which may be handled by caterers.
Sumarizado pelo Grok
Additional Information
Common Styles
The reviews do not explicitly mention or recommend specific wedding arch styles or designs, though a 'halo' style is referenced in a defended complaint context; most feedback focuses on floral arrangements with greenery and textured elements rather than arches.
Quality Rating
Excellent
Delivery Time
Unknown
Common Complaints
Confusion over setup charges for linens (e.g., 15% labor and setup fees when napkins were not individually placed), unclear invoice terminology distinguishing between delivery and full setup, and an implied issue with the size of a 'halo' decoration from a non-verified reviewer.
Rental Terms
Invoices may include 15% labor charges for cleaning linens and 15% setup charges that can encompass delivery, placement, or both; napkins are not placed individually as this is typically the caterer's responsibility; customers are advised to clarify included services upfront.
Customer Service Rating
Excellent
Pricing Feedback
Positive overall, with customers noting that renting from Heaven on Earth provides better value and less hassle than buying decorations independently; however, some feedback highlights unexpected charges for setup and labor on linens, suggesting a need for clearer pricing details.
Setup Tips
For linens like napkins, placement at individual settings may not be included and is often handled by the caterer; wedding parties may need to arrange them themselves if specific placement is desired; ensure clear understanding of invoice terms to confirm what 'setup' entails.
Location
Other Wedding Arch Rental Services in Peoria
I Do Events
5201 W War Memorial Dr Suite 533, Peoria, IL 61615, USA