Top Wedding Arch Rental Services in Peoria

USA

Find wedding arch rental services in Peoria, USA. Get addresses, service areas, ratings and reviews for wedding arch rental companies.

💒 3 rentals

Available Wedding Arch Rental Services in Peoria, USA

Heaven on Earth Event Design Studio

(4.9)
14 reviews

📍 1009 SW Washington St, Peoria, IL 61602, USA

📞 +1 309-691-5330

Heaven on Earth offers a wide range of wedding decorations including floral arrangements, linens, centerpieces, and event setups, with customers praising the business for capturing wedding visions and providing comprehensive services. Practical details include the need to schedule early due to high demand, potential additional charges for labor and setup (e.g., 15% for linens handling), and clarification on invoice terms to avoid misunderstandings about services like napkin placement, which may be handled by caterers.

📋 Common Styles

The reviews do not explicitly mention or recommend specific wedding arch styles or designs, though a 'halo' style is referenced in a defended complaint context; most feedback focuses on floral arrangements with greenery and textured elements rather than arches.

⭐ Quality Rating

Excellent

📋 Delivery Time

Unknown

📝 Common Complaints

Confusion over setup charges for linens (e.g., 15% labor and setup fees when napkins were not individually placed), unclear invoice terminology distinguishing between delivery and full setup, and an implied issue with the size of a 'halo' decoration from a non-verified reviewer.

📋 Rental Terms

Invoices may include 15% labor charges for cleaning linens and 15% setup charges that can encompass delivery, placement, or both; napkins are not placed individually as this is typically the caterer's responsibility; customers are advised to clarify included services upfront.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive overall, with customers noting that renting from Heaven on Earth provides better value and less hassle than buying decorations independently; however, some feedback highlights unexpected charges for setup and labor on linens, suggesting a need for clearer pricing details.

📋 Setup Tips

For linens like napkins, placement at individual settings may not be included and is often handled by the caterer; wedding parties may need to arrange them themselves if specific placement is desired; ensure clear understanding of invoice terms to confirm what 'setup' entails.

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Cook Party Rentals

(3.9)
20 reviews

📍 1910 NE Jefferson Ave, Peoria, IL 61603, USA

📞 +1 309-676-5544

Cook Rentals provides equipment for weddings and events, including tents, tables, chairs, linens, dance floors, and lighting, with services extending to potential wedding arch setups. Reviews indicate reliable delivery and quick setup in positive cases, often handled by courteous staff, but experiences vary with some reports of poor communication, last-minute issues, and inconsistent item quality. Pricing is frequently described as reasonable, and reservations may involve deposits with options for pickup or delivery.

📋 Common Styles

No specific wedding arch styles or designs are mentioned in the reviews; feedback primarily focuses on tents (e.g., 40x100 with stained wood poles), tables, chairs, and dance floors rather than arches.

⭐ Quality Rating

Fair

📋 Delivery Time

Delivery is typically on time or 1-2 days prior to the event, with setup described as quick; some reviews note efficient takedown even in rain, though last-minute changes can occur.

📝 Common Complaints

Poor communication (e.g., missed confirmation calls, no apologies for issues), rude or unhelpful staff attitudes, dirty or misrepresented equipment (e.g., unclean items, faulty lighting that sparks), last-minute cancellations or substitutions without alternatives, and disregard for smaller events.

📋 Rental Terms

$40 deposit mentioned for some items; no reservation required for smaller rentals per initial advice, but contradicted in practice; cash payment on pickup day; large inventory claimed, with delivery options available but not guaranteed on holidays; pickup expected shortly after event (e.g., next day).

👥 Customer Service Rating

Fair

💰 Pricing Feedback

Generally positive, with descriptions of reasonable prices and fair value for money, especially for larger setups like tents and tables; no specific complaints about overpricing.

📋 Setup Tips

No specific tips for wedding arches; general mentions include quick and efficient setup by staff, accommodation of last-minute requests, and careful handling to avoid property damage, with takedown feasible in rain if access is limited.

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I Do Events

(4.8)
53 reviews

📍 5201 W War Memorial Dr Suite 533, Peoria, IL 61615, USA

📞 +1 309-745-9436

I Do Events offers wedding arch and arbor rentals as part of their event decor services, with options for professional setup, teardown, and coordination with venues. Customers frequently highlight the availability of emergency rentals, flexibility in timing, and the ability to pick up items from the warehouse to reduce costs. While many praise the high-quality decor and seamless execution, a minority of reviews note issues with communication and service delivery on the event day. Pricing is described as reasonable by some, but others find it high relative to the value provided.

📋 Common Styles

Standard wedding arches and arbors are mentioned, often customized with florals (fresh or faux). No highly specific designs like rustic or modern are detailed, but reviews emphasize versatile, vision-matching options for ceremonies.

⭐ Quality Rating

Excellent

📋 Delivery Time

Delivery and setup are handled professionally by the team, often coordinated directly with venues; one review mentions same-day pickup availability within a few hours for emergencies. No exact average time is specified, but setup occurs prior to the event start, with teardown the following morning.

📝 Common Complaints

Poor communication and lack of responsiveness leading up to and during events; absence of staff on-site for adjustments; use of faux flowers instead of fresh as expected; overcharging for incomplete services; leaving the venue messy, resulting in additional fees.

📋 Rental Terms

Flexible timing and accommodations for special requests; option for customers to pick up and return items from the warehouse to lower costs; weekend emergency contact available for last-minute needs; full setup and teardown services included, with direct venue coordination; deposits and full payment required, but no specific guarantees mentioned.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Mixed; many customers describe it as reasonably priced and offering great value, especially for setup/teardown and comprehensive services, but some criticize it as overpriced (e.g., nearly $10,000 for decorations) relative to incomplete or subpar delivery.

📋 Setup Tips

The company handles most setup and teardown to reduce customer stress; for self-pickup, decor is nicely packed, and warehouse staff offer assistance if needed. No specific maintenance tips for arches are provided, but reviews suggest relying on the team for on-site adjustments rather than DIY to avoid issues.

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