Best Tents & Events

(4.5)
101 reviews

About This Wedding Arch Rental Service

Customer reviews for Best Tents & Events, a rental business serving weddings and events, highlight reliable on-time delivery and setup services, with equipment like tents, tables, chairs, and linens described as clean, high-quality, and easy to use. Pricing is frequently noted as affordable and fair, with strong praise for customer service from staff members such as Jennifer and Julie. While wedding arches are not specifically mentioned in the reviews, the overall experience emphasizes seamless processes, showroom access for selections, and helpful loading/unloading, making it a go-to option for event rentals. Some isolated complaints include pricing discrepancies and reservation issues.

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Additional Information

📋 Common Styles

No specific wedding arch styles or designs are mentioned or recommended in the reviews; feedback focuses primarily on tents, tables, chairs, and general event equipment.

⭐ Quality Rating

Excellent

📋 Delivery Time

Delivery and setup are typically described as on-time and efficient, with examples including a full 50x90 tent setup completed in one day and quick loading/unloading on event days; no exact average time is specified.

📝 Common Complaints

Common issues include pricing differences between quotes and final charges, reservation mix-ups due to email confirmations not being processed, inadequate staffing or management concerns from an employee perspective, and isolated incidents of poor driving by delivery personnel.

📋 Rental Terms

Reviews mention clean and pristine equipment condition, on-time delivery and pickup services, showroom access for viewing samples, phone-based reservations for destination events, and no specific guarantees detailed, though equipment is noted as looking brand new and well-maintained.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing is generally praised as affordable, fair, and offering good value for money, with comments on 'best prices in town' and decisions to rent instead of cheaper alternatives like paper plates due to the reasonable rates.

📋 Setup Tips

Tents and equipment are described as clean and easy to set up; teams provide efficient on-site assembly, and customers recommend confirming reservations by phone rather than email to avoid issues; loading/unloading is handled quickly by staff.

Location

Other Wedding Arch Rental Services in Durham