Cottage Luxe Event Rentals

(4.9)

48 reviews

About This Wedding Arch Rental Service

Cottage Luxe specializes in luxury wedding and event rentals, offering a wide selection of high-quality furniture such as chairs (e.g., Eden X-Back, Paloma, Raleigh), tables, lounge seating, bars, and glassware. Customers frequently praise the impeccable condition of items, seamless delivery and setup services typically completed on time, and professional coordination with planners. Experiences are described as hassle-free, with reliable pickup the following day in many cases. While no specific wedding arch styles are mentioned, the overall service supports custom designs for ceremonies and receptions, including outdoor arrangements. One review highlighted a refund dispute in a tragic circumstance, but most feedback emphasizes flexibility during challenges like weather or cancellations.

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Additional Information

📋 Common Styles

No specific wedding arch styles or designs are mentioned in the reviews. Commonly referenced rental items include Eden X-Back chairs, Paloma chairs, Raleigh Chairs, lounge seating, Hemingway bars, serving tables from the Signature collection, and blush glassware, often used for ceremonies, receptions, and outdoor setups.

⭐ Quality Rating

Excellent

📋 Delivery Time

Delivery and setup are typically on time and seamless, with one instance of next-day delivery following a last-minute inquiry two days prior. Pickup often occurs the following day, and processes are described as efficient and hassle-free.

📝 Common Complaints

The primary complaint involves a lack of full refund for a canceled wedding due to the bride's death shortly before the event. A separate review noted partial deposit return (half) for a COVID-related cancellation, which was appreciated as fair.

📋 Rental Terms

Limited details are provided; one case mentioned a partial refund of half the deposit for a COVID cancellation. No other specific policies, guarantees, or terms for wedding arch rentals are detailed in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

No direct feedback on pricing is mentioned. Reviews imply strong value through recommendations to book without hesitation and praise for the quality and service, suggesting perceived worth for luxury rentals.

📋 Setup Tips

No specific setup, maintenance, or care tips for wedding arches are mentioned, as the company handles delivery, precise arrangement (e.g., lining up chairs for ceremonies), and pickup. Reviews note that items arrive perfectly clean, repainted, refreshed, and in impeccable condition, with the team assisting in designing and placing furniture for indoor and outdoor spaces.

Location

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