Greenhouse Picker Sisters
📍 9556 Industry Dr, Raleigh, NC 27603, USA
Greenhouse Picker Sisters offers a wide selection of rental items including lounge furniture, decor elements like pergolas, walls, and trusses, suitable for weddings and events with vintage, rustic, boho, and themed styles. Customers appreciate the ability to visit the warehouse for selection, seamless on-time delivery and pickup, high-quality and well-maintained items, and responsive communication. Pricing requires submitting a wishlist, with a $1,200 delivery minimum and additional fees for certain locations. While most experiences are positive, some note issues with refund policies during cancellations and desire for more online pricing transparency.
Common Styles
Pergola, hanging truss, boxwood wall, grass wall, and decorative screens are mentioned as structural or arch-like elements. Overall decor styles highlighted include vintage, rustic, boho, and theme-specific designs like sunset colors or winter themes.
Quality Rating
Excellent
Delivery Time
Delivery and pickup are described as on-time and seamless, but no specific average times for setup or delivery duration are mentioned in the reviews.
Common Complaints
Lack of pricing transparency online (requiring a wishlist for quotes), high delivery and pickup fees (e.g., $500 to Durham), and strict no-refund policies during cancellations like those due to COVID-19 restrictions.
Rental Terms
Rentals require a $1,200 delivery minimum for some areas; additional delivery and pickup fees apply (e.g., $500 to Durham). Customers can add or change items leading up to the event with responsive updates. No refunds were issued in cases of early cancellations due to external factors like the COVID-19 pandemic, despite no services being provided. Warehouse visits are encouraged for selection, and flexibility is offered in planning.
Customer Service Rating
Excellent
Pricing Feedback
Customers note a lack of online pricing transparency, requiring a wishlist submission for quotes. Delivery minimums and fees are seen as high by some (e.g., $1,200 minimum plus $500 fees), but overall value is praised for the quality, selection, and customization that enhance events.
Setup Tips
Visiting the warehouse in advance is recommended to view and select items like furniture and pillows for cohesive setups. For elements like hanging trusses, they can be adapted for functional uses such as DIY stations (e.g., s'mores setups near fire pits). No specific maintenance or care tips for arches are detailed, but items arrive in great condition and are handled by the company's delivery team.