Greenhouse Picker Sisters

(4.9)
76 reviews

About This Wedding Arch Rental Service

Greenhouse Picker Sisters provides a wide selection of wedding and event rental items, including lounge furniture, decor pieces like lanterns, bar backs, chalkboards, and occasional structures such as pergolas and hanging trusses. Customers appreciate the ability to visit the warehouse for in-person selection, seamless on-time delivery and pickup, high-quality and well-maintained items, and excellent communication. Pricing requires submitting a wishlist and includes a $1,200 delivery minimum plus additional fees (e.g., $500 for Durham deliveries), with some feedback noting a lack of online transparency. While overwhelmingly positive, a few reviews highlight refund issues during the COVID-19 pandemic. No specific wedding arches are prominently featured, but the service supports various themes like rustic, boho, vintage, and sunset colors.

Sumarizado pelo Grok

Additional Information

📋 Common Styles

No specific wedding arch styles or designs are mentioned or recommended in the reviews. The closest related item is a pergola, rented in one review alongside lounge furniture for a wedding setup.

Quality Rating

Excellent

📋 Delivery Time

Unknown; reviews consistently describe delivery and pickup as seamless and on time, but no specific average or typical times are provided.

📝 Common Complaints

Lack of pricing transparency online (requiring a wishlist to get quotes); high delivery and pickup fees (e.g., $500 to Durham); and refusal to issue refunds during the COVID-19 pandemic despite event cancellations and no services provided.

📋 Rental Terms

A delivery minimum of $1,200 is required; additional delivery and pickup fees apply based on location (e.g., $500 to Durham). During the COVID-19 pandemic, no refunds were issued for cancellations even when no services were provided. Customers can visit the warehouse to view and select items, and invoices can be adjusted for additions or changes.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing is not transparent online and requires submitting a wishlist for quotes; some customers found delivery and pickup fees high (e.g., $500 to certain locations), but the overall value is praised for high-quality, thematic items that enhance events.

📋 Setup Tips

No specific setup, maintenance, or care tips for wedding arches are mentioned, as the company handles delivery and setup. One review notes using a rented hanging truss for a DIY s'mores station near a fire pit, suggesting compatibility with venue features for functional setups.

Location

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