Grand Rapids Tent Table and Chair Rental
4630 Allyson Ave SW, Wyoming, MI 49519, USA
About This Wedding Arch Rental Service
Special Occasions Event Rental specializes in high-quality linens, napkins, chargers, utensils, and table settings, with a wide inventory selection praised for elevating event aesthetics. Customers highlight smooth pickup, delivery, and return processes, timely setup, and professional communication, though some report delays in quoting, payment system issues, and unexpected fees. The business is recommended for weddings and events in Michigan, offering showroom tours for personalized selections within budgets.
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Additional Information
Common Styles
No wedding arch styles or designs are mentioned in the reviews; the feedback focuses primarily on linens, table settings, napkins, chargers, and utensils.
Quality Rating
Excellent
Delivery Time
Delivery and setup are described as timely and on schedule, with smooth processes mentioned, but no specific average times (e.g., hours) are provided.
Common Complaints
Delays in receiving quotes (over a month in one case), incorrect quotes sent, flaws in the electronic payment system leading to accidental overpayments without refunds, and unexpected extra charges (e.g., $200+ for elevator access) shortly before events.
Rental Terms
Requires a 20% deposit via initial invoice to secure bookings, with a one-week deadline for final count changes (no refunds for reductions after this); payment and return processes are communicated in advance; showroom tours available for selections; potential additional fees for specific access needs like elevators.
Customer Service Rating
Excellent
Pricing Feedback
Generally positive, with comments on great value, affordability within budgets, and competitive pricing for high-quality items; however, some dissatisfaction with unexpected fees and the need for discounts due to errors.
Setup Tips
No specific setup, maintenance, or care tips for wedding arches are mentioned, as reviews focus on linens and rentals; general praise for smooth and timely setup by the team, with easy pickup and drop-off processes recommended.
Location
Other Wedding Arch Rental Services in Grand Rapids
Events By I. Candy
3650 Jefferson Ave SE, Grand Rapids, MI 49548, USA
Kentwood Rental
745 44th St SE, Grand Rapids, MI 49548, USA