Events By I. Candy

(4.6)
43 reviews

About This Wedding Arch Rental Service

Events by iCandy offers wedding arch and decor rentals as part of a comprehensive event service, including ceremony pieces, florals, and tabletop items. Customers frequently praise the high-quality, customizable designs that align with personal visions, such as floral ceremony setups and bar decor, with options for rental or full-service planning. Rentals are competitively priced and include a wide inventory, but availability can be limited, so early booking is recommended. Setup is typically prompt and professional, though some reports note organizational challenges on the day. Pick-up and drop-off options are available, with positive feedback on value but occasional issues with communication and item delivery.

Sumarizado pelo Grok

Additional Information

📋 Common Styles

Floral ceremony arches and setups, dark and moody designs, silk flower arrangements, and customizable bar and reception decor based on inspiration photos.

Quality Rating

Excellent

📋 Delivery Time

Prompt arrival on wedding day with setup completed in time without rush; no specific average time mentioned, but typically efficient with a full crew.

📝 Common Complaints

Poor communication and organization during planning and setup, missing or substituted items (e.g., smaller bouquets with fake flowers, omitted greenery, short on candles), accidental removal of personal items, and unwillingness to provide refunds for undelivered elements.

📋 Rental Terms

Rentals available for pick-up and drop-off; early booking recommended (at least one year in advance due to high demand); full-service options include setup by the team; no explicit guarantees mentioned, but some customers advise item-by-item verification to ensure delivery.

👥 Customer Service Rating

Good

💰 Pricing Feedback

Generally positive, described as reasonably priced, competitively priced, and offering good value for money as a stress-free alternative to DIY; provides extensive inventory options without high costs.

📋 Setup Tips

Have a designated person (e.g., day-of coordinator) verify items one-by-one upon delivery to ensure nothing is missing or substituted; incorporate DIY elements by handing them over in advance for integration.

Location

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