Ranco Event Rentals - Augusta

(4)
45 reviews

About This Wedding Arch Rental Service

The reviews for this event rental company, which includes wedding arch and related services, highlight a wide inventory suitable for weddings and events, with positive feedback on product quality and variety. Customers appreciate the dependability and professional staff in many cases, though experiences vary. Practical details include options for tents, tables, chairs, linens, and custom setups for outdoor ceremonies; however, some report delays in quoting, inconsistent setup communication, and occasional rude interactions. The company serves local areas like the CSRA and is praised for accommodating last-minute needs, such as rentals three weeks before a wedding.

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Additional Information

📋 Common Styles

No specific wedding arch styles or designs are mentioned in the reviews; general mentions focus on tents, tables, chairs, linens, and furniture for weddings and events.

⭐ Quality Rating

Good

📋 Delivery Time

Unknown; reviews mention time ranges for setup but no specific average times, with one instance of a 2-hour wait and lack of prior notification.

📝 Common Complaints

Delays in providing quotes, rude or unhelpful staff interactions, failure to follow through on setup communication (e.g., no calls before arrival), and perceived discriminatory treatment.

📋 Rental Terms

Setup requires someone present at the venue; time ranges are provided for delivery and setup, but confirmation calls may not occur; quotes may require involvement of a wedding planner in some cases.

👥 Customer Service Rating

Mixed, leaning towards Good; many praise friendly, professional, and accommodating service, while others describe rude and dismissive interactions.

💰 Pricing Feedback

Limited feedback; one review states it is 'not worth the money' due to poor service, but no specific pricing details or widespread value comments are provided.

📋 Setup Tips

Ensure someone is on-site to direct setup placement, as providers may arrive within a time range without prior calls; for venues like businesses, plan for potential unavailability during setup.

Location

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