Augusta Special Events Tent And Party Rental

(3.6)
35 reviews

About This Wedding Arch Rental Service

The reviews for this event rental business, including items like chairs, tables, and stage setups, indicate affordable and competitive pricing for rentals. Delivery is typically on time in the morning (e.g., 10 AM), with pickup scheduled for evenings or the following day, often with strict timelines. However, multiple accounts highlight significant issues with customer service, including rude and unprofessional interactions from staff and the owner. No specific details on wedding arches are mentioned, but general rental quality varies, with some reports of unclean items.

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Additional Information

📋 Common Styles

None mentioned; reviews focus on general event rentals like chairs, tables, and stages rather than specific wedding arch designs.

⭐ Quality Rating

Fair

📋 Delivery Time

Delivery typically in the morning (e.g., 10 AM on the event day); setup and pickup often scheduled for evenings (e.g., starting at 11 PM) or the next morning, with strict adherence to timelines.

📝 Common Complaints

Rude and unprofessional customer service from the owner and staff, including aggressive behavior, poor communication, unclean rental items (e.g., filthy chairs), missing delivered items, and disruptive interference during events.

📋 Rental Terms

Rentals include delivery and pickup at the venue; pickup times are strictly enforced (e.g., starting at 11 PM on specified nights); extra hours may require additional payment (cash preferred in some cases, though checks offered); changes to orders confirmed via phone but subject to owner approval.

👥 Customer Service Rating

Poor

💰 Pricing Feedback

Generally positive; described as fair, affordable, competitive, and good value for money, especially for chair and table rentals.

📋 Setup Tips

None mentioned in the reviews.

Location

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