Party in a Tent Augusta

(4.7)
15 reviews

About This Wedding Arch Rental Service

Customer reviews for this wedding arch rental business, which also provides related event rentals like tents, tables, chairs, and linens, highlight efficient delivery and setup services, often completed quickly and professionally. Pricing is frequently described as competitive and good value, with positive mentions of staff helpfulness, sanitization practices, and hassle-free experiences for weddings and other events. However, one review notes issues with refund policies and lack of flexibility for rescheduling after full payment. No specific details on arch styles are provided, but overall service is recommended for outdoor weddings.

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Additional Information

📋 Common Styles

No specific wedding arch styles or designs are mentioned in the reviews; feedback focuses on general event rentals like tents, tables, chairs, and linens.

⭐ Quality Rating

Excellent

📋 Delivery Time

Delivery and setup are described as quick and efficient, with no specific average time mentioned, but examples include rapid setup for weddings and events.

📝 Common Complaints

The primary complaint involves refund policies, where only half the payment ($356.55 out of $713.10) was refunded after cancellation, with no option to reschedule or further communication, perceived as unprofessional.

📋 Rental Terms

Full payment is required upfront; refunds are partial (half) upon cancellation; occasional upgrades may be provided if dates are overbooked; pickup options available for smaller orders to avoid delivery fees.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers praise the pricing as great, competitive compared to others, and offering good value, especially for packages; one example cites $713.10 for a rental, considered reasonable despite refund issues.

📋 Setup Tips

Items like tables and chairs are wiped down with Lysol sanitizing spray before setup; linens are delivered pressed and hanging; professional teams handle full setup and takedown for hassle-free experience.

Location

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