Heirloom Events

(4.9)
15 reviews

About This Wedding Arch Rental Service

Heirloom Events specializes in high-quality wedding rentals, including arches, with reviews highlighting reliable on-time delivery and setup, spotless condition of items, and a wide selection of elegant pieces like linens, dinnerware, and easels. Customers appreciate the ease of making last-minute adjustments up to a week before the event and the professional, communicative staff. While specific details on arch styles are limited, the arches are described as gorgeous and perfect for enhancing wedding aesthetics. Pricing is viewed as reasonable and competitive, with strong emphasis on exceptional customer service.

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Additional Information

📋 Common Styles

The reviews mention a single 'gorgeous' and 'perfect' arch design, but no specific styles like floral, rustic, or modern are detailed or recommended beyond general elegance.

⭐ Quality Rating

Excellent

📋 Delivery Time

Delivery and setup typically occur on the day of the event, with pickup shortly after; adjustments for earlier delivery (e.g., a few days in advance) are accommodated, and everything arrives spotless and on time.

📝 Common Complaints

No significant complaints about Heirloom Events; one review notes a competitor (Encore Rentals) is cheaper but implies issues with broken items there, contrasting with Heirloom's high quality.

📋 Rental Terms

Rentals allow adjustments up to 7 days before delivery; items are delivered spotless and in high-quality condition; flexible accommodations for changes, such as earlier delivery under short notice; no explicit guarantees mentioned, but reliability in timing and setup is emphasized.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing is described as reasonable, competitive, and offering better value than competitors due to superior quality; customers note it as 'worth it' and a good balance of affordability and elegance.

📋 Setup Tips

No specific customer-provided tips on setup, maintenance, or care; reviews praise the professional delivery team's flawless and gorgeous setup, allowing couples to focus on the event without handling it themselves.

Location

Other Wedding Arch Rental Services in Santa Rosa