Encore Events Rentals

(4.6)

30 reviews

About This Wedding Arch Rental Service

Encore Event Rentals receives predominantly positive feedback for wedding and event rentals, including decor and lighting, with customers praising prompt delivery, high-quality items in excellent condition, and responsive customer service from staff like Alisha and Maria. While specific wedding arch styles are not detailed, the company is recommended for its reliable setup, competitive pricing, and flexibility, though some reviews note occasional issues with communication, measurements, and honoring pricing quotes. Rentals are noted for being clean, professional, and stress-free, with full refunds possible for valid cancellations.

Sumarizado pelo Grok

Additional Information

📋 Common Styles

No specific wedding arch styles or designs are mentioned or recommended in the reviews; feedback focuses on general event decor and rentals.

⭐ Quality Rating

Excellent

📋 Delivery Time

Unknown

📝 Common Complaints

Lack of communication and transparency (e.g., failure to measure event spaces or inform about delays); issues with honoring full pricing promises for added items; occasional mishaps with selected items requiring alternatives.

📋 Rental Terms

Deposits are required for quotes; late cancellations may incur charges but full refunds can be granted at the company's discretion (e.g., for illness); pricing locks may apply to initial bookings but not always to later additions; measurements and site visits are not always proactively offered.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally positive, with customers describing prices as 'great,' 'competitive,' and offering good value; however, some dissatisfaction with partial honoring of pricing locks for additional items booked later.

📋 Setup Tips

No specific setup, maintenance, or care tips for wedding arches are mentioned in the reviews.

Location

Other Wedding Arch Rental Services in Santa Rosa