Event Essentials

(4.8)
224 reviews

About This Wedding Arch Rental Service

Event Essentials specializes in event rentals for weddings and gatherings, offering a wide inventory including tents, tables, chairs, linens, lighting, and decor. Customers frequently praise the professional and responsive staff, seamless planning process, on-time delivery and setup, and high-quality items that meet or exceed expectations. While most experiences are positive, one review noted challenges with obtaining quotes and high delivery fees, leading to choosing a competitor. Rentals are reliable for both small and large events, with emphasis on customization and support throughout planning, setup, and teardown.

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Additional Information

📋 Common Styles

No specific wedding arch styles or designs are mentioned in the reviews; feedback focuses on general event rentals like tents, tables, chairs, linens, lighting, and chandeliers for weddings and gatherings.

⭐ Quality Rating

Excellent

📋 Delivery Time

Delivery and setup are described as prompt and on time, with crews communicating arrival times; no specific average duration is provided, but the process is noted as smooth and efficient from drop-off to teardown.

📝 Common Complaints

The primary complaint involves difficulties obtaining quotes (taking up to two weeks), slow responses to questions, and high delivery/pick-up fees ($700 on a $1000 rental), leading some customers to seek alternatives despite higher costs elsewhere.

📋 Rental Terms

Limited details are provided; rentals include options for delivery, setup, and teardown by the company, with clear quotes once obtained. One review mentions the need for customers to consider trailer rentals for self-pickup due to item volume, but no explicit guarantees or policies like damage waivers are detailed.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers view pricing as offering good value for the quality and service provided, even if tents or other items could be cheaper elsewhere; the exceptional customer service and inventory access are frequently cited as worth the cost, especially for smaller budgets.

📋 Setup Tips

Setup crews communicate arrival times in advance; staff handle professional installation and teardown efficiently. For self-pickup, customers should ensure access to trucks or trailers due to the volume of items. Items match descriptions and require no additional maintenance tips beyond standard care.

Location

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