American Party Rental

(4.1)
100 reviews

About This Wedding Arch Rental Service

American Party Rental provides a range of party equipment including tables, chairs, linens, tents, grills, and games, with deliveries and setups generally completed on time. Customer experiences highlight reliable service, clean and high-quality items, and helpful staff, though some note misleading online pricing and issues with deposit refunds. No specific details on wedding arches are mentioned in the reviews.

Sumarizado pelo Grok

Additional Information

📋 Common Styles

No specific wedding arch styles or designs are mentioned or recommended in the reviews.

⭐ Quality Rating

Unknown

📋 Delivery Time

No specific delivery and setup times for wedding arches are mentioned; general deliveries are described as on time, with some events noting prompt service for next-day needs.

📝 Common Complaints

Complaints focus on misleading online pricing (e.g., professional setup tents not including delivery fees, totaling significantly more than listed), issues with deposit refunds for cleaned items like grills, arrogant staff responses, and failure to adjust advance payments in final billing.

📋 Rental Terms

Reviews mention refundable deposits that may not be returned even for cleaner-than-rented items, advance payments not always adjusted in final billing, mandatory delivery fees even for nearby locations (e.g., over $200 for a 10x30 tent), and no option for self-pickup of certain professional setup items like tents.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Mixed; some praise value and convenience, but others criticize misleading online prices (e.g., tent rentals listed at $325 but totaling $560 with added delivery and setup fees), high additional delivery costs, and lack of deposit refunds, suggesting poor transparency.

📋 Setup Tips

General tips include easy unpacking for quick setup due to well-packaged items; linens arrive pressed and covered; no specific tips for wedding arches or maintenance are provided.

Location

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