Austin Party and Wedding

(4.7)
19 reviews

About This Wedding Arch Rental Service

The rental business, previously United Rent All and associated with changes in ownership around 2019 (including mentions of 'Phenomenal' party rental and Austin Party and Wedding), specializes in party and event supplies such as tables, chairs, linens, tents, and other equipment suitable for weddings and events. Reviews highlight reliable local service, with most customers appreciating prompt deliveries, helpful staff assistance in selection and loading, clean and well-maintained items, and competitive pricing. One older review reports significant disorganization and unprofessional conduct under prior management, including delivery delays and disputed charges. No specific details on wedding arch rentals are mentioned, but general feedback suggests the business handles event setup needs effectively for budgets-conscious customers.

Sumarizado pelo Grok

Additional Information

📋 Common Styles

No specific wedding arch styles or designs are mentioned or recommended in the reviews.

⭐ Quality Rating

Good

📋 Delivery Time

Deliveries are described as prompt and on-time in positive reviews, with staff often assisting in loading and setup; no specific average times or details for wedding arches are provided, though one review notes a last-minute change to a gas station handoff instead of scheduled delivery.

📝 Common Complaints

Disorganization and unprofessionalism under previous ownership (e.g., forgotten items, incomplete deliveries, forced meeting locations, and threats of unauthorized extra charges for minor damages like scratches or water spots); a minor issue with a tent not meeting event code compliance, though quickly resolved.

📋 Rental Terms

Items must be returned in good condition, with disputed claims of full-set replacement liability for damages (noted as false and absent from contracts); no extra charges for issues like water spots unless specified; deliveries may be included or adjusted based on circumstances, with some flexibility for drop-offs; pieces reportedly cannot be bought individually (disputed).

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Consistently praised as affordable, with great prices, better than competitors, and good value for money, especially for larger events without breaking the budget; customers note deals on deliveries and overall cost-effectiveness.

📋 Setup Tips

Items arrive clean, stain-free, and protected (e.g., linens pressed, silverware and glassware wrapped in plastic); staff often assists with loading/unloading and can help determine quantities needed; for tents, ensure compliance with event venue codes; return equipment promptly to avoid disputes over condition.

Location

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