Monarch Event Rentals

(4.6)
110 reviews

About This Wedding Arch Rental Service

Monarch Event Rentals specializes in wedding and event rentals, offering a wide selection of items such as tables, chairs, tablecloths, tents, stages, fans, and decorative elements. Customers frequently highlight the ease of the booking process, timely delivery and setup, helpful staff assistance in design and budgeting, and positive value for money. While most experiences are seamless, occasional issues with item accuracy to online photos are noted, though resolved promptly.

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Additional Information

📋 Common Styles

No specific wedding arch styles or designs are mentioned in the reviews; rentals focus on general event items like tables, chairs, tents, stages, and rugs, with themes such as Italian Tuscany noted for broader setups.

⭐ Quality Rating

Excellent

📋 Delivery Time

Typically on time with quick setup and teardown; deliveries and pickups are described as prompt, with staff arriving early and correcting issues rapidly when needed, though no exact average times in hours are specified.

📝 Common Complaints

Lack of follow-up communication after initial booking, mismatches between online photos and actual items (e.g., rug color/design, wrong curtain skirt), and limited invitations to tour the showroom.

📋 Rental Terms

Flexible accommodations for changes and additions to orders; minimum spend requirements that fit various budgets; timely delivery and pickup included; discounts available when using sister companies like their florist service; no major policy restrictions highlighted beyond standard event rental processes.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally positive, with customers noting affordable and reasonable pricing, good value for money, ability to stay within budgets, and competitive rates compared to other companies, making it cost-effective for weddings.

📋 Setup Tips

Opt for professional setup and teardown services to ensure timeliness and ease; communicate changes promptly as staff accommodates them without fuss; visit the showroom for design feedback if possible; coordinate with wedding planners for remote aspects to avoid surprises with item appearances.

Location

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