Dolce Rentals The Party Boutique LLC
π 1318 Michigan Ave, St Cloud, FL 34769, USA
π +1 407-593-0602
Dolce Rentals offers a range of event rental items including tables, chairs, balloon displays, arches, backdrops, and themed decorations suitable for weddings, baby showers, birthdays, and other celebrations. Reviews indicate generally positive experiences with clean, high-quality items and on-time delivery when bookings are confirmed, though some customers report issues with communication, unavailability of items, and undisclosed fees or deposit requirements. Pricing is frequently described as affordable and competitive, with setup assistance available in some cases, but potential renters should confirm all details in advance to avoid last-minute problems.
Common Styles
The most common arch styles mentioned include balloon arches (often customizable with client-provided balloons for themed events like baby showers or birthdays) and simple decorative arches used in ceremonies or backdrops. Themed elements like Barbie or Princess Belle styles are also referenced in conjunction with arches.
Quality Rating
Good
Delivery Time
Unknown (reviews mention on-time delivery and pickup in positive cases, late arrivals in some complaints, and last-minute coordination, but no specific average times are provided)
Common Complaints
Poor communication and lack of response to messages or calls; unavailability of reserved items without prior notice; undisclosed requirements like deposits or setup fees; missing decorations or items discussed in planning; late setup causing event delays; unprofessional handling of larger events.
Rental Terms
A deposit is required to secure reservations (though not always communicated upfront); no explicit refunds mentioned, with one sarcastic reference to a 'years warranty after cancellation' implying non-refundable deposits; setup fees may apply (e.g., $8 per table, not always disclosed); bookings involve quotes, invoices, and confirmation via email; last-minute changes or accommodations possible but not guaranteed.
Customer Service Rating
Good
Pricing Feedback
Customers frequently praise the pricing as affordable, fair, competitive, and the best value compared to other providers, offering good value for money especially for simple events; however, some report feeling overcharged due to unmentioned fees or reevaluation promises that were not followed through.
Setup Tips
Clients can save money by providing their own balloons for arches, with staff sometimes assisting in assembly; confirm all setup inclusions in advance to avoid having guests or family assist with decorations like tablecloths, centerpieces, or signs; for larger events, verify that full setup service is provided to prevent delays.