Orlando Flower Walls & Rentals

(4.7)
36 reviews

About This Wedding Arch Rental Service

Orlando Flower Walls specializes in renting decorative elements such as flower walls, balloon arches, photo booths, and neon signs for weddings, quinceañeras, birthdays, and corporate events in Florida. Reviews highlight the high-quality, visually striking designs that enhance event atmospheres and receive frequent compliments from guests. Setup and breakdown are typically handled professionally and efficiently, with most rentals delivered promptly. While the majority of feedback is positive regarding craftsmanship and overall experience, some customers note challenges with responsiveness during booking and coordination.

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Additional Information

📋 Common Styles

Flower walls (including white rose walls, champagne walls, and custom designs), balloon arches, photo booths with flower backdrops, and neon or LED signs are the most frequently mentioned styles used for weddings, events, and photo areas.

⭐ Quality Rating

Excellent

📋 Delivery Time

Rentals are typically delivered and set up promptly on the scheduled day, with seamless setup and breakdown mentioned; no specific average time frames like hours or days are detailed, but experiences describe on-time arrival and efficient handling without customer involvement in takedown.

📝 Common Complaints

Poor communication and responsiveness during booking, changes, and event coordination (e.g., delayed responses to emails/calls, missing insurance details, lack of setup instructions); misleading product descriptions (e.g., LED sign marketed as neon); overall frustration with contact reliability in one detailed negative review.

📋 Rental Terms

Standard processes include invoicing, contracts for bookings and changes, and provision of insurance/load-in information to venues; occasional bonuses like a free bouquet; no explicit guarantees or policies such as refunds or damage coverage are mentioned.

👥 Customer Service Rating

Good

💰 Pricing Feedback

Pricing is described as fair and providing good value for the visual impact and quality; customers note it as worthwhile for events, with no specific price points mentioned but emphasis on high return in compliments and business boost.

📋 Setup Tips

Professional setup and breakdown are handled by the team, making it easy for customers (no personal takedown required); one review notes easy venue integration without coordination issues, but advises clear communication on preferred locations to avoid on-site problems.

Location

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