Wow-Factors Event Furniture & Decor

(4.3)
7 reviews

About This Wedding Arch Rental Service

WOW Factors, in partnership with Evans Audio Visual, is an event rental company in Indianapolis praised for its extensive inventory, high-quality event production, and exceptional customer service from a dedicated team led by owner Scott. Reviews highlight their creativity and reliability in handling events, though one customer reported an issue with receiving incorrect rental items (chairs instead of specified style) and difficulty obtaining a refund despite not using the products.

Sumarizado pelo Grok

Additional Information

📋 Common Styles

No specific wedding arch styles or designs are mentioned in the reviews.

⭐ Quality Rating

Good

📋 Delivery Time

No delivery or setup times are mentioned in the reviews.

📝 Common Complaints

The primary complaint involves receiving incorrect rental items (fruitwood chairs instead of dark walnut crossback chairs) and refusal to provide a refund despite the items not being picked up or used.

📋 Rental Terms

One review mentions a refusal to issue a refund for unused, incorrect rental items, leading to a credit card dispute.

👥 Customer Service Rating

Good

💰 Pricing Feedback

One review notes a $900 charge for chairs that were not as specified, with dissatisfaction over the lack of refund, but no broader pricing feedback is provided.

📋 Setup Tips

No setup, maintenance, or care tips for wedding arches are mentioned in the reviews.

Location

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