Waterford Event Rentals, LLC

(4.9)

116 reviews

About This Wedding Arch Rental Service

Waterford Event Rentals specializes in event rentals including linens, tables, and chairs, with a focus on weddings and other occasions. Customers frequently praise the professional and helpful staff, such as Kayla, Alyse, Reilly, and Sarah, who assist in vision planning within budget constraints. The company offers a wide selection of high-quality linens in pristine condition, steaming services for photo-ready setups, and accommodates last-minute needs with same-day pickups or after-hours support. Delivery and setup are handled efficiently, even in unforeseen shortages. Located in Chesapeake, VA, serving the Hampton Roads area. One review noted delays in quote responses for a non-wedding event.

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Additional Information

📋 Common Styles

No specific wedding arch styles or designs are mentioned in the reviews; the feedback primarily focuses on linens, tables, and general event rentals rather than arches.

⭐ Quality Rating

Unknown

📋 Delivery Time

No specific delivery and setup times for wedding arches are mentioned; general feedback indicates efficient same-day pickups and seamless on-site setup for linens, with teams handling extras effortlessly on wedding day.

📝 Common Complaints

The most common complaint is delayed responses to quote requests and documentation, with one customer waiting nearly a month after multiple follow-ups for a non-wedding event; no complaints specific to wedding arches.

📋 Rental Terms

No explicit rental terms, policies, or guarantees for wedding arches are detailed; general mentions include flexible accommodations for last-minute changes, budget considerations, and professional setup services.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers report respectful budget management, good value for money with phrases like 'you really get what you pay for,' and assistance in achieving desired looks affordably; no negative pricing feedback.

📋 Setup Tips

No setup, maintenance, or care tips for wedding arches are mentioned; reviews highlight professional steaming services for linens to ensure photo-ready condition and efficient on-site setup by the team.

Location

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