VLE

(4)
27 reviews

About This Wedding Arch Rental Service

Valley Luxury Events is a rental service praised for its flexibility in accommodating last-minute changes to orders, such as head counts and quantities, and for providing sturdy, comfortable items like cushioned white chairs, wooden-top tables, and dance floors. Delivery and setup are generally punctual and professional, with smooth teardown, though one review reported delays in pickup at private venues. Customer service is highlighted for responsiveness, including after-hours estimates and handling issues proactively. Pricing is described as reasonable. However, one review cited severe issues with false advertising, damaged equipment (e.g., dance floor), and unfulfilled refund promises, leading to event disruption. No specific details on wedding arches are mentioned in the reviews.

Sumarizado pelo Grok

Additional Information

📋 Common Styles

No specific wedding arch styles or designs are mentioned in the reviews.

⭐ Quality Rating

Good

📋 Delivery Time

Delivery and setup are typically punctual and on schedule, with pickup occasionally delayed but not problematic for most customers at private venues; no average time frames are specified.

📝 Common Complaints

False advertising of equipment quality (e.g., 'brand new' dance floor that was damaged); destruction of event setup; unfulfilled refund promises; occasional minor damage to items like chairs; slight delays in pickup.

📋 Rental Terms

Flexible accommodations for changes in quantities or head counts; no strict policies detailed, but willingness to work around customer needs, including after-hours estimates and proactive issue resolution; one instance of promised refund not delivered.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Reasonable and flexible pricing, with customers noting good value for money and willingness to adjust based on needs.

📋 Setup Tips

Setup and teardown are handled professionally, even on uneven terrain like backyards; customers report smooth processes with minimal involvement needed from them.

Location

Other Wedding Arch Rental Services in Roseville