Totally Lit Events - Cincinnati

(4.9)
71 reviews

About This Wedding Arch Rental Service

Totally Lit Events specializes in illuminated decor rentals, including marquee letters, lit numbers, and occasional arches, primarily for weddings, parties, and events. Customers consistently report seamless experiences with professional setup and teardown, timely delivery, and customizable options that enhance event aesthetics. Services are noted for affordability, flexibility in accommodating budgets and locations, and reliable communication, making them suitable for both local and remote bookings.

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Additional Information

📋 Common Styles

The reviews primarily highlight illuminated marquee letters (e.g., custom words or names) and lit numbers (e.g., '2025' for graduations or milestones) as popular designs. Balloon garlands and framed light signs are also mentioned in combination with letters. Arch styles are less commonly detailed, with only one reference to a 'beautiful arch' created, potentially implying balloon or lit arch designs integrated with other decor.

⭐ Quality Rating

Excellent

📋 Delivery Time

Delivery and setup are typically on time, with teams arriving as scheduled; one review notes setup completion in under 1.5 hours for a custom installation, and another mentions full setup a few days after inquiry. Retrieval often occurs the next day.

📝 Common Complaints

No significant complaints are mentioned across the reviews; all feedback is overwhelmingly positive, with no reports of issues related to quality, timing, or service.

📋 Rental Terms

Rentals include professional setup and teardown at the venue, with flexible options for custom placements (e.g., rooftops without damage). Bundled deals are available when combining with other services like balloons. Bookings can be made remotely (e.g., from overseas) without issues, and services guarantee arrival as priced and planned, with next-day retrieval standard.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers describe pricing as affordable and value-driven, with accommodations for budgets, bundled deals offering good savings, and overall perceptions of high value for the professional quality and impact provided.

📋 Setup Tips

No specific customer-provided tips on setup, maintenance, or care are mentioned; reviews emphasize that the company's team handles all aspects professionally, including custom adaptations like non-damaging roof installations, ensuring everything is secure and visually effective.

Location

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