Coldiron Event Rentals

(4.7)
49 reviews

About This Wedding Arch Rental Service

Coldiron Event Rentals is praised in most reviews for providing reliable and professional services for event setups, including tents, tables, chairs, and other equipment suitable for weddings and similar occasions. Customers highlight timely delivery and setup ahead of events, efficient teardown afterward, strong communication, and helpful staff recommendations. While specific wedding arch details are not mentioned, the general rental quality and execution are described as seamless and high-performing. One notable complaint involves a strict no-refund policy for cancellations, where a full $1400 payment was retained despite no services being rendered.

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Additional Information

📋 Common Styles

No specific wedding arch styles or designs are mentioned or recommended in the reviews; feedback focuses on general event rentals like tents, tables, chairs, linens, and vintage collections.

Quality Rating

Excellent

📋 Delivery Time

Delivery and setup are typically completed well in advance of the event start time, with teardown handled a few hours after the event ends; services are described as on-time and flawless without specific hour estimates.

📝 Common Complaints

The primary complaint is the company's strict no-refund policy for event cancellations, including retaining full payment (e.g., $1400) even when no setup or services were provided; other reviews report no significant issues.

📋 Rental Terms

Reviews mention a no-refund policy for cancellations, with full payment retention regardless of whether services were performed; no other specific terms like guarantees or duration policies are detailed.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing is generally viewed as affordable and providing good value for money, with positive mentions of seamless service justifying the cost; one negative experience noted a $1400 non-refundable payment as unfair.

📋 Setup Tips

No specific setup, maintenance, or care tips for wedding arches are mentioned; reviews emphasize that the professional team handles all setup and teardown efficiently, including adjustments on-site, and recommend relying on staff suggestions for layout and equipment placement.

Location

Other Wedding Arch Rental Services in Cincinnati