The Shabby Chic Sisters wedding rentals

(4.6)

20 reviews

About This Wedding Arch Rental Service

Shabby Chic Sisters offers rental services for various wedding items, including arches, tables, chairs, benches, and decorations, primarily for events in Utah. Customers frequently highlight the business's flexibility in adjusting orders, options for delivery and pickup, and a wide inventory that allows one-stop shopping. While most reviews praise the quality and condition of items like sturdy arches and farmhouse-style furniture, a few note challenges with communication and obtaining detailed product information. Services include assistance with setup in some cases, and the business is accommodating for last-minute changes, though experiences vary by staff interaction.

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Additional Information

📋 Common Styles

The reviews mention a big and sturdy arch as a positive example, with some reference to multiple arch designs shown in pictures (implying variety such as wooden or farmhouse styles inferred from other inventory), but no specific styles like floral, rustic, or modern are commonly detailed or recommended.

⭐ Quality Rating

Excellent

📋 Delivery Time

Delivery and setup can be as quick as within hours for urgent needs, with flexible drop-off and pickup options mentioned; typical times are not quantified but include confirmation a few days prior and accommodations for event schedules.

📝 Common Complaints

Difficulties with communication, such as slow responses to inquiries, reluctance to provide detailed pictures or viewings of the arch (e.g., refusing to set it up in snow or show sides via video), and staff becoming offended by follow-up questions; hard to reach via phone, email, or in-person during business hours.

📋 Rental Terms

Flexible adjustments to orders (e.g., adding items closer to the date), options for delivery, pickup, and even setup assistance; no strict guarantees mentioned, but they accommodate last-minute changes and provide extras like additional chairs; communication via text, email, phone, and follow-up confirmations before events.

👥 Customer Service Rating

Good

💰 Pricing Feedback

Generally positive, with comments on great prices, well-priced items compared to alternatives, and good value for money, especially for high-quality, well-maintained products; no complaints about affordability.

📋 Setup Tips

Limited tips provided; one review notes staff assistance with setting up and taking down tables, and quick delivery of a replacement arch; items like arches are described as sturdy and easy to incorporate into backdrops or photobooth areas, but no specific maintenance or care instructions are mentioned.

Location

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