In The Event

(4.9)

120 reviews

About This Wedding Arch Rental Service

In The Event is an event rental and production company praised for its professional handling of various event needs, including furniture, lighting, decorations, and custom setups for weddings, conferences, parties, and trade shows. Customers highlight the company's responsiveness, accommodating staff, high-quality rental items in excellent condition, and ability to execute events seamlessly, often exceeding expectations. Services include delivery, setup, and logistics support, with positive experiences in both local and out-of-town events. While most reviews are highly positive, one noted issues with follow-up communication.

Sumarizado pelo Grok

Additional Information

📋 Common Styles

No specific wedding arch styles or designs are mentioned in the reviews; the focus is on general event elements like furniture, linens, lighting, LED dance floors, and photo walls.

⭐ Quality Rating

Excellent

📋 Delivery Time

Reviews mention on-time delivery and setup, including travel to Toronto for on-site assembly, but no specific average times are provided; processes are described as efficient and stress-free.

📝 Common Complaints

The primary complaint is poor follow-up communication, with one customer feeling ignored after multiple attempts to get callbacks despite polite office interactions.

📋 Rental Terms

No explicit rental terms, policies, or guarantees are detailed; however, reviews note accommodations for guest counts, budget constraints, and efficient pickup/return processes, including assistance with loading and unloading.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive feedback includes working within budgets and providing value through comprehensive, turn-key services; no negative comments on pricing.

📋 Setup Tips

Use spandex tablecloths for stability in breezy conditions; rely on warehouse staff for efficient loading/unloading to minimize trips; plan for custom setups with professionals to ensure precision across large venues.

Location

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