The Perfect Touch

(3.9)

37 reviews

About This Wedding Arch Rental Service

The Perfect Touch provides wedding and event decor services including floral designs, linens, backdrops, and rentals such as tables and chairs, often as a preferred vendor for venues like the Corinthian in Houston. Reviews highlight creative customization and beautiful results for last-minute needs, with setup and teardown support mentioned positively in some cases. However, experiences vary, with frequent notes on communication challenges, occasional delivery shortfalls, and venue-mandated usage. Pricing is described as reasonable to high, with emphasis on budget-conscious options.

Sumarizado pelo Grok

Additional Information

📋 Common Styles

Custom-made backdrops, white velvet backdrops, floral arrangements for ceremonies, and stairway floral designs are mentioned; arch-specific styles are not detailed extensively, but implied in ceremony setups like flower pieces and arrangements.

⭐ Quality Rating

Fair

📋 Delivery Time

Not specified in detail; timeliness praised in some floral deliveries, with weekend checks for freshness, but setup presence varied and sometimes hard to locate.

📝 Common Complaints

Poor communication and slow responsiveness; failure to show up or deliver promised items like seating charts, bouquets, and flower pieces; defective equipment causing injuries; unprofessional attitudes including yelling and ignoring concerns; wrinkled linens and improper installations; full charges despite shortfalls.

📋 Rental Terms

Full payment charged via credit card even for undelivered items, minus minor deductions; no-show or substitution without prior notice; preferred vendor status at certain venues like the Corinthian, potentially requiring usage; no explicit guarantees mentioned, but post-event follow-ups like engraving promised in some cases.

👥 Customer Service Rating

Fair

💰 Pricing Feedback

Mixed; described as high but trusted due to reputation, reasonable and within budget in positives, lower than alternatives in last-minute switches, but criticized as not worth it given service failures.

📋 Setup Tips

Ensure team presence during setup for oversight; use water picks on flowers like roses to maintain freshness over multi-day events; confirm details in advance to avoid substitutions; wrinkled linens noted as an issue, suggesting careful handling.

Location

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