Special Occasions

(3.3)

6 reviews

About This Wedding Arch Rental Service

Customer reviews for this event rental business, which includes wedding arch services, highlight mixed experiences with deliveries and setups. Tents and pipe-and-drape rentals are mentioned, with one report of significant delays in tent setup causing issues during a wedding ceremony. Pickup was generally easy, but returns faced challenges due to warehouse closures and address discrepancies. Customer service received praise in one instance for adaptability during windy conditions. The website is criticized for being poor. No specific details on wedding arches are provided in the reviews.

Sumarizado pelo Grok

Additional Information

📋 Common Styles

No wedding arch styles are specifically mentioned; reviews focus on tents and pipe-and-drape setups.

⭐ Quality Rating

Fair

📋 Delivery Time

Delivery and setup times are inconsistent; one review notes an expected morning arrival on Saturday but actual arrival after 1 PM, with setup incomplete by 4:30 PM.

📝 Common Complaints

Late delivery and incomplete setup leading to weather-related issues during events; warehouse closed for returns on Fridays; outdated address information; poor website usability.

📋 Rental Terms

No specific rental terms, policies, or guarantees are mentioned in the reviews.

👥 Customer Service Rating

Good

💰 Pricing Feedback

One review expresses disappointment over high cost for a tent that was not set up in time, implying poor value for money in that case; no other pricing details provided.

📋 Setup Tips

No setup, maintenance, or care tips are mentioned in the reviews.

Location

Other Wedding Arch Rental Services in Birmingham