PropHouse

(4.6)
11 reviews

About This Wedding Arch Rental Service

Prophouse is a highly regarded event rental company specializing in wedding and event decor, offering an extensive and unique inventory that caters to various personal styles. Customers frequently praise the professional setup team, timely communication, and overall service quality. Rentals include custom items for weddings, with an online wishlist feature for estimating costs. A strict 30-day cancellation policy applies, with no refunds, as noted in one review. While specific details on wedding arches are not highlighted, the business is recommended for reliable, high-end rentals.

Sumarizado pelo Grok

Additional Information

📋 Common Styles

No specific wedding arch styles or designs are mentioned or recommended in the reviews; general praise focuses on the variety and uniqueness of the overall inventory for custom event setups.

⭐ Quality Rating

Excellent

📋 Delivery Time

Not explicitly mentioned; reviews note professional setup by the team on the wedding day with flexibility for day-of adjustments, but no average or typical times are provided.

📝 Common Complaints

Strict cancellation policy with no refunds even in extenuating circumstances; difficulties in communication, such as delays in responses from reception staff during cancellation inquiries.

📋 Rental Terms

Strict 30-day advance notice required for cancellations, with no refunds provided; reservations must be managed carefully, and returns (e.g., for items like yard games) are expected promptly after the event (Monday-Tuesday).

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive; customers appreciate the online wishlist feature for getting a general idea of costs before committing, with overall value implied as high due to the unmatched quality and uniqueness compared to local vendors.

📋 Setup Tips

No specific setup, maintenance, or care tips from customers; reviews emphasize that the professional setup team handles installation and can make day-of adjustments as needed.

Location

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