Southern Classic Rentals

(4.9)
28 reviews

About This Wedding Arch Rental Service

Southern Classic Rentals specializes in high-quality rental items for weddings and events, including farm tables, fruitwood chairs, wooden tables, bourbon barrel bars and tops, and cocktail tables. Customers consistently praise the professional setup and pickup services, with deliveries often scheduled flexibly, such as early drop-offs or evening setups to accommodate event timelines. The company offers full-service options, handling installation and removal efficiently, and items are described as clean, unique, and well-maintained. While most experiences are positive, one review noted an unexpected weather-related fee not outlined in the initial contract.

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Additional Information

📋 Common Styles

No wedding arch styles or designs are mentioned in the reviews. The rentals focus on other items like farm tables, fruitwood chairs, bourbon barrel bars and tops, and wooden 5x5 tables, which are frequently highlighted for their rustic, Kentucky-themed, and high-quality aesthetic.

⭐ Quality Rating

Excellent

📋 Delivery Time

Deliveries and setups are described as timely, efficient, and quick, often completed in a short time without disrupting events; flexible scheduling includes early drop-offs (e.g., early morning or Friday evenings) and full setup/pickup services, but no specific average times are quantified.

📝 Common Complaints

The primary complaint involves an unexpected $150 additional charge for weather protection on outdoor items (e.g., chairs if it rains), which was not in the original contract and added stress on the event day. A minor issue mentioned was forgetting a set of chairs, which was promptly resolved by early delivery the next morning.

📋 Rental Terms

Rentals include full-service setup and pickup; flexible adjustments for changes (e.g., due to COVID-related date or quantity shifts); items are often handmade and well-maintained; one review notes a weather policy adding extra fees for rain protection on outdoor setups, with an option for partial refunds if opting out, though not always satisfactory.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing is frequently described as reasonable and offering great value for money, with customers noting it as the 'most reasonable prices around' for high-quality, unique items; no major complaints about cost, except for the one instance of an uncontracted weather surcharge.

📋 Setup Tips

No specific setup, maintenance, or care tips for wedding arches are mentioned, as arches are not discussed. Customers appreciate the company's professional handling of setup for other items, noting it is fast, unobtrusive, and fully managed by the team to avoid customer involvement.

Location

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