Party Works of Louisville, LLC

(4.5)

26 reviews

About This Wedding Arch Rental Service

Party Works of Louisville, led by Maria with over 27 years of experience, offers a wide range of event decor rentals including balloon arches, chair covers, throne chairs, and themed decorations suitable for weddings, baby showers, birthdays, and corporate events. Customers appreciate the customization options, high-quality items, flexible budgeting, and options for pickup, delivery, and setup. The business emphasizes personalized consultations and creative design support, with most reviews highlighting seamless execution and attention to detail, though one noted communication and accessibility issues.

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Additional Information

📋 Common Styles

The most commonly mentioned arch style is balloon arches, often customized with specific colors and themes like baby showers or general party decor. Other reviews reference creative themed decorations such as traveling motifs, Indiana Jones wedding themes, and winter wonderlands, but do not specify additional arch designs.

⭐ Quality Rating

Excellent

📋 Delivery Time

Delivery and pickup options are mentioned as available, but no specific average or typical times are detailed; one review notes delivery and pickup as a 'huge relief' without timelines, and several imply same-day or event-day setup by the provider.

📝 Common Complaints

The primary complaint involves poor responsiveness, including unreturned calls over two weeks and the business being unexpectedly closed during business hours, leading to frustration for a potential throne chair rental customer.

📋 Rental Terms

Rentals include flexible quotes with no pressure to commit, ample time for adjustments, smooth payment processes, and options for pickup or delivery/pickup services. The business accommodates various budgets, offers custom sourcing if items are unavailable, and has been operating for over 27 years with a focus on quality and theme-based rentals.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers praise the pricing as budget-friendly, competitive, and unmatched in value, with the ability to work within strict limits or allow for splurges without compromising quality; decor is described as offering great value for elevating events.

📋 Setup Tips

No specific setup, maintenance, or care tips are mentioned in the reviews; however, the provider often handles setup directly, such as creating balloon arches and themed decorations on-site, with customers picking up pre-assembled items like arches for self-setup.

Location

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