SCV Party Rental

(3.8)

27 reviews

About This Wedding Arch Rental Service

Customer reviews for SCV Party Rental, a business offering various party rental items including those used in weddings such as linens and chairs, show a mix of experiences. Positive feedback highlights reasonable pricing, clean and sturdy equipment, flexible pickup and drop-off options, and helpful staff for smaller events like parties and graduations. Negative reviews, particularly for wedding-related rentals, emphasize issues with communication, delivery delays, billing disputes, unprofessional conduct, and unexpected fees. No reviews specifically mention wedding arches, focusing instead on linens, tables, chairs, tents, and umbrellas. Potential customers should verify rental terms, confirm delivery details in advance, and consider alternatives if reliability is critical for events like weddings.

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Additional Information

📋 Common Styles

No wedding arch styles or designs are mentioned or recommended in the reviews, as they focus on other rental items like linens, chairs, tables, tents, and umbrellas.

⭐ Quality Rating

Unknown

📋 Delivery Time

No specific delivery or setup times for wedding arches are mentioned; general reviews note flexible pickup and drop-off but highlight instances of delayed or absent delivery notifications without average times provided.

📝 Common Complaints

Poor communication and lack of response to calls/emails/texts; delivery delays or failures; billing errors and unexpected additional fees (e.g., for mileage, teardown, or incorrect quantities); unprofessional and rude staff behavior; dirty or incorrect items delivered; issues with payment methods (e.g., cash/check only).

📋 Rental Terms

Flexible pickup and drop-off times; delivery and teardown fees may apply but are not always clearly communicated in advance; potential requirements for folding/stacking items to avoid extra charges; payments sometimes limited to cash or check; contracts may not explicitly cover all fees; ability to extend usage across events in some cases.

👥 Customer Service Rating

Fair

💰 Pricing Feedback

Many customers describe pricing as reasonable and great value, especially for long-term or repeat business; however, complaints include overcharges for incorrect quantities or mileage, unexpected additional fees (e.g., $99 teardown, $110 mileage), and disputes over invoices despite prior agreements.

📋 Setup Tips

No specific setup, maintenance, or care tips for wedding arches are mentioned; one review notes that stacking chairs proactively avoided issues, but failing to fold tables led to an unexpected teardown fee, suggesting customers should clarify and handle breakdown requirements themselves to prevent extra charges.

Location

Other Wedding Arch Rental Services in Santa Clarita