Touch of Gray Event Rentals & Design
27674 Newhall Ranch Rd Unit 80, Santa Clarita, CA 91355, USA
AV Party Rental is a long-established party rental business in Santa Clarita with over 30 years of operation, offering a wide selection of equipment including chairs, tables, linens, plates, utensils, and other event essentials suitable for weddings and parties. Customers frequently praise the variety of products, reasonable pricing, and professional staff who assist with ordering, pickups, and last-minute changes. Rentals typically involve in-person pickup and return, with some reports of delivery issues. While most experiences are positive, occasional complaints include order shortages, damaged or unclean items, and billing disputes. The business is recommended for reliable service but requires verification of orders.
No specific wedding arch styles or designs are mentioned in the reviews.
Unknown
No specific delivery and setup times for wedding arches are mentioned; general rentals involve same-day pickup readiness after ordering, with one instance of complete non-delivery for an event.
Failure to deliver orders on time or at all, shortages of rented items (e.g., table covers), attempts to charge for missing items, and unclean or wrinkled linens requiring additional preparation.
Rentals generally require pickup and return in person (e.g., pickup one day before event, return the day after); customers are held accountable for shortages and may face charges for missing or damaged items; flexible handling of last-minute changes is noted, but no explicit guarantees or policies are detailed.
Excellent
Customers describe pricing as great, reasonable, and offering good value for money, with positive mentions of affordability compared to competitors.
No setup, maintenance, or care tips for wedding arches are mentioned; one review notes that wrinkled table cloths may need re-pressing before use.
27674 Newhall Ranch Rd Unit 80, Santa Clarita, CA 91355, USA
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