Rent & Rave, Inc.

(4.5)
63 reviews

About This Wedding Arch Rental Service

Rent-n-Rave offers a wide variety of party and event rentals, including items suitable for weddings, with positive feedback on friendly customer service and quick setups in several cases. However, potential customers should note mixed experiences with item quality, such as occasional broken or mismatched rentals, high delivery and pickup fees, limited return hours (e.g., no Sunday drop-offs), and the need to verify availability against listed items.

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Additional Information

📋 Common Styles

No specific wedding arch styles or designs are mentioned in the reviews; feedback focuses on general wedding event rentals like setups described as 'beautiful' and 'perfect' without detailing arch types.

⭐ Quality Rating

Good

📋 Delivery Time

Unknown; one review mentions setups were done 'quickly' and 'easy,' but no specific times or averages are provided.

📝 Common Complaints

High delivery and pickup fees; broken or unstable rental items (e.g., tables, chairs, chafers); wrong items provided (e.g., red tablecloths instead of white); limited return hours (no Sunday drop-off); items not available as shown on the website; occasional rude staff interactions.

📋 Rental Terms

Returns typically handled during weekday business hours, with Monday returns required for weekend rentals and no Sunday drop-off option mentioned; no fee adjustments made for damaged or incorrect items; delivery and pickup fees apply separately from rental costs.

👥 Customer Service Rating

Good

💰 Pricing Feedback

Delivery and pickup fees described as excessively high compared to competitors; no refunds or adjustments for issues like damaged items, leading to perceptions of poor value in negative experiences, though overall rentals are seen as worthwhile by satisfied customers.

📋 Setup Tips

No specific setup, maintenance, or care tips for wedding arches are mentioned; reviews generally note that professional setups were quick, easy, and resulted in beautiful outcomes when handled by the company.

Location

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