Port City Rentals

(4)

51 reviews

About This Wedding Arch Rental Service

Port City Rentals offers event rental services including furniture like chairs and tables, with options for delivery at an extra fee or self-pickup. Customers report reasonable pricing and friendly staff in positive reviews, but several highlight quality issues such as stained, broken, or outdated items arriving without proper cleaning. Setup is typically self-managed unless an additional service is arranged, and response times for inquiries vary, with some experiencing delays or lack of follow-up. No specific details on wedding arches are mentioned, but general rentals are noted for holidays, weddings, and parties.

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Additional Information

📋 Common Styles

No specific wedding arch styles or designs are mentioned in the reviews; feedback focuses on general furniture like chiavari chairs and tables.

⭐ Quality Rating

Fair

📋 Delivery Time

Delivery and setup times are not detailed for wedding arches, but general reviews mention quick drop-offs for items like bouncy houses and delivery options available for an extra fee; self-pickup is also common and described as manageable.

📝 Common Complaints

Poor quality of delivered items (e.g., stains, broken chairs, outdated or unclean furniture); lack of quality control; unresponsive customer service including no follow-up on refunds or inquiries; no assistance with setup.

📋 Rental Terms

Delivery available for an extra fee; self-pickup option provided; chair pads included for free with some rentals; no specific guarantees or policies mentioned, though one review implies a lack of accountability for issues post-event.

👥 Customer Service Rating

Fair

💰 Pricing Feedback

Prices described as reasonable and 'just right'; good value for money in positive reviews, though high spending did not yield expected quality in complaints.

📋 Setup Tips

Furniture is not heavy and manageable for self-setup or pickup; no assistance provided unless an extra service is arranged; covering or decorating older items is recommended to improve appearance; be prepared to arrange chairs, cushions, and tables yourself.

Location

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