Blue Rents

(4)
111 reviews

About This Wedding Arch Rental Service

Blue Rents is a party rental company offering items such as tables, chairs, and inflatables for events including birthdays and weddings. Reviews indicate mixed experiences: some customers praise on-time deliveries, seamless setup and pickup, reasonable pricing, and helpful staff, while others report issues with order confirmations, unexpected delivery fees, and unclean equipment. No specific details about wedding arches are mentioned in the provided reviews. Rentals often include weekend-long access at the same price, with deposits required upfront.

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Additional Information

📋 Common Styles

No wedding arch styles or designs are mentioned or recommended in the reviews.

⭐ Quality Rating

Unknown

📋 Delivery Time

Deliveries are generally described as on-time and efficient when successful, but one review mentions a full-day delay from expected Friday drop-off to Saturday morning; no average time is specified, and setups can occur in various conditions like rain.

📝 Common Complaints

Common complaints include miscommunications about pickup vs. delivery leading to unexpected fees, unclean or damaged equipment (e.g., stained and torn chairs), lack of responsiveness to calls, and discrepancies between online booking and confirmation calls; no complaints specific to wedding arches.

📋 Rental Terms

Rentals often include delivery and pickup as part of the service (sometimes with a $70 fee if not included), deposits are required upfront, weekend-long rentals are available at the same price as shorter periods, and items like inflatables can be rented for events with flexible setup/pickup; one review notes no storefront for pickups, only an office.

👥 Customer Service Rating

Good

💰 Pricing Feedback

Pricing is generally viewed as affordable, reasonable, and competitive, with value highlighted for weekend rentals and overall service; however, some customers complained about unexpected up-charges, delivery fees, and poor value due to unclean equipment relative to the cost.

📋 Setup Tips

Setups are described as seamless and professional, with staff (including young employees) handling installation efficiently even in rain; no specific maintenance or care tips for wedding arches are mentioned, but general advice implies relying on the company's setup service to avoid hassle.

Location

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