Perfect Event Rentals

(3.8)

20 reviews

About This Wedding Arch Rental Service

Perfect Event Rentals specializes in event equipment such as tents, tables, and chairs, often used for weddings and outdoor events. Reviews highlight generally clean and well-maintained items, with positive notes on ease of use for tents (e.g., sidewalls) and accommodations for small events. Delivery and setup are praised for professionalism in favorable cases, particularly at challenging locations like oceanfronts. However, experiences vary, with some customers reporting issues like poor communication during cancellations, delayed quotes, and occasional dirty equipment, though resolutions like discounts are offered. Pricing is seen as reasonable in positive reviews, and customer service receives mixed feedback, from exceptional to unprofessional.

Sumarizado pelo Grok

Additional Information

📋 Common Styles

No specific wedding arch styles or designs are mentioned in the reviews; the focus is primarily on tents, tables, and chairs rather than arches.

⭐ Quality Rating

Unknown

📋 Delivery Time

No specific delivery or setup times for wedding arches are mentioned; general setup for tents and equipment is described as professional and efficient in positive reviews, with on-site crew ensuring perfection, but no timelines provided.

📝 Common Complaints

No complaints specific to wedding arches; general issues include poor communication during event cancellations (e.g., no updates on refunds), dirty or unclean equipment (e.g., chairs with hay and sticky substances, tables with residue), unexpected booking changes, and low refund percentages (e.g., only 20% after cancellation).

📋 Rental Terms

Rentals require advance reservations and full payment in some cases; cancellations may result in partial refunds (e.g., 20% mentioned in one case due to weather); no specific guarantees or policies for wedding arches are detailed, but equipment is expected to be clean and functional, with discounts offered for issues.

👥 Customer Service Rating

Mixed (Good in positive reviews, Fair to Poor in negative ones); praised for politeness (e.g., Alexa and Laura), accommodations, and resolutions like discounts, but criticized for rudeness, lack of follow-up on quotes/cancellations, and unprofessional booking errors.

💰 Pricing Feedback

No specific pricing for wedding arches; general feedback notes reasonable value (e.g., $600-700 for a 10x20 tent with sidewalls seen as standard but refund issues soured value); positive on affordability for related items like Christmas trees, and discounts provided for equipment issues enhance perceived value.

📋 Setup Tips

No tips specific to wedding arches; for tents, reviews mention easy, efficient, and secure handling of sidewalls; equipment like chairs and tables should be inspected upon delivery for cleanliness, as residues or debris from prior uses have been reported.

Location

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