Party Pro Rents

(3.9)
123 reviews

About This Wedding Arch Rental Service

Party Pro Rents offers a variety of party and wedding rental items including tables, tents, silverware, glassware, and place settings, with a showroom for browsing. Customers report a mix of experiences: many praise the helpful and knowledgeable staff for accommodating last-minute changes and providing guidance on selections, while others highlight issues with communication and customer service. Rentals involve minimum order requirements (e.g., at least 10 plates) and potential extra fees for services like morning delivery. Setup and pickup are generally described as timely and reliable when positive, with options for on-site tent installation.

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Additional Information

📋 Common Styles

No specific wedding arch styles or designs are mentioned in the reviews; the feedback focuses on general rental items like tables, tents, silverware, glassware, and place settings rather than arches.

⭐ Quality Rating

Good

📋 Delivery Time

Delivery and setup are described as timely and as promised, with mentions of extra fees for morning delivery; no specific average times or details on wedding arches are provided.

📝 Common Complaints

Poor customer service and communication, including rudeness from staff, difficulty locating orders or agreements, unreliability such as huge mistakes, lack of professionalism, harassing calls or threats for payment, and restrictive policies like minimum rental quantities and extra fees.

📋 Rental Terms

Minimum rental quantities for set items (e.g., at least 10 plates), extra charges for morning delivery, accommodations for last-minute changes, on-site setup and takedown services (e.g., for tents), and reliable drop-off and pickup as promised; no specific guarantees mentioned.

👥 Customer Service Rating

Mixed, leaning towards Good in positive reviews but with notable Poor experiences

💰 Pricing Feedback

Limited feedback; mentions of extra fees for morning delivery and minimum rental requirements seen as inconvenient, but overall value not heavily critiqued—positive experiences imply good value through helpful guidance and accommodations.

📋 Setup Tips

No specific setup, maintenance, or care tips for wedding arches are mentioned; general positives include smooth unloading and setup by staff, with customers appreciating not having to worry about returns afterward.

Location

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