Abco Party Rentals

(4.3)

197 reviews

About This Wedding Arch Rental Service

Customer reviews for this rental business, which includes wedding-related services, highlight significant issues with reliability and communication. Common problems include late deliveries (e.g., items arriving hours or even days late), poor-quality rentals such as dirty or unsafe chairs and mismatched linens, and unresponsive or rude customer service. Positive experiences are rare but note accommodating staff and on-time setups in isolated cases. Pricing is seen as initially affordable but with complaints about unexplained increases. No specific details on wedding arches are mentioned; reviews focus on tables, chairs, tents, and linens, with overall mixed but predominantly negative feedback that may impact wedding planners seeking dependable vendors.

Sumarizado pelo Grok

Additional Information

📋 Common Styles

No specific wedding arch styles or designs are mentioned or recommended in the reviews.

⭐ Quality Rating

Poor

📋 Delivery Time

Deliveries are frequently late, with examples including arrivals 30 minutes before events, several hours after scheduled times (e.g., 6 hours late for tents), or even the night before instead of the planned day; no consistent average time is provided, but setups are described as on-time in rare positive cases.

📝 Common Complaints

Poor communication and unresponsiveness (e.g., ignored emails, calls, and messages); late or no-show deliveries; low-quality and unsafe items (e.g., dirty linens, cracking chairs, incorrect or missing items); rude or unprofessional staff; unexplained price increases; issues with refunds and order glitches.

📋 Rental Terms

Limited details mentioned; includes delivery fees (e.g., $175, $85-mile fees); rentals for specified durations (e.g., 14-17 days for tents); attempts to change delivery days; no clear guarantees, but complaints about lack of refunds or resolutions for issues; some consolidation of fees into quotes.

👥 Customer Service Rating

Poor

💰 Pricing Feedback

Initially perceived as cheaper or affordable, but strong complaints about unrealistic and unexplained price tripling or doubling year-over-year (e.g., tent rental from $2,300 to over $7,000); value questioned due to poor service and quality despite lower base prices compared to competitors.

📋 Setup Tips

No specific setup, maintenance, or care tips for wedding arches are mentioned; general reviews note that setups were handled by the company without hassle in positive cases, but loaders were helpful for tables, and issues arose with dirty or unsafe items requiring on-site adjustments.

Location

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