Mariluz Flower and Party

(2.7)

39 reviews

About This Wedding Arch Rental Service

This party rental business offers a variety of items including tents, tables, chairs, throne benches, table skirts, charger plates, and floral arrangements for events like parties, birthdays, and funerals. Customers report mixed experiences, with some praising timely setup and accommodations, while others highlight inconsistent inventory knowledge, item quality issues, and variable pricing. The store operates seven days a week and provides delivery options in some cases, but in-person service can be abrupt.

Sumarizado pelo Grok

Additional Information

📋 Common Styles

No specific wedding arch styles or designs are mentioned in the reviews; the focus is on general party rentals like tents, tables, chairs, throne benches, and table skirts.

⭐ Quality Rating

Fair

📋 Delivery Time

Timely setup is mentioned positively in one review for party rentals, but no specific average times are provided; delivery is offered as an accommodation in another case without timing details.

📝 Common Complaints

Rudeness from staff or owner, including abrupt greetings, cursing at customers, and perceived discrimination; delivery of wrong or unfit items (e.g., short table skirts, incorrect ordered items); poor product quality (e.g., wilted flowers, old roses); sudden price changes; disorganized store and lack of inventory knowledge.

📋 Rental Terms

Deposits are required for some items (e.g., throne benches) and can be refunded; delivery options are available as accommodations; no broader policies like guarantees or rental durations are detailed.

👥 Customer Service Rating

Poor

💰 Pricing Feedback

Frequently described as outrageous or expensive (e.g., $400 for low-quality funeral arrangements, high piñata prices, quotes changing from $200 to $450); some customers felt they got value when accommodations were made, but overall seen as overpriced relative to quality.

📋 Setup Tips

No specific setup, maintenance, or care tips for wedding arches are mentioned; one review notes professional and timely setup for tents and tables/chairs, but lacks details.

Location

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