CreativeAmbianceEvents.com

(4.4)

42 reviews

About This Wedding Arch Rental Service

Creative Ambiance Events (also referenced as Spark Events) offers wedding arch rentals along with broader decor services including drapery, lighting, chandeliers, farm tables, chairs, runners, and floral arrangements. Reviews highlight quick setup on the day of events, often accommodating short notice even in peak season, with a focus on transforming venues into elegant spaces. However, feedback is mixed, with some customers praising professional execution and attention to detail, while others report issues with contract adherence, unexpected fees, and inconsistent quality in florals.

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Additional Information

📋 Common Styles

The reviews mention limited specific arch styles, with one reference to customizable arch suggestions selected from the company's website. Broader decor often includes drapery, lighting, and simple elegant designs, but no dominant arch styles like floral, wooden, or rustic are repeatedly highlighted.

⭐ Quality Rating

Good

📋 Delivery Time

Unknown

📝 Common Complaints

Frequent complaints include unexpected extra fees for items initially included in contracts, poor quality or substitutions in floral arrangements (e.g., missing flowers, wilting, or not matching visions), disrespectful communication from the owner, contract violations such as overcharging for undelivered services, and lack of response post-event (ghosting). Some also noted low-quality items like signs resembling amateur work and exposed wires causing injuries.

📋 Rental Terms

Reviews mention signed contracts a year in advance, but highlight frequent violations such as adding extra fees for originally included items (e.g., easels). Short-notice rentals are available (e.g., under 2 months), with setup and breakdown handled around client schedules. No formal guarantees are detailed, though some experiences involved post-review incentives like offers to pay for review removal, which was deemed unethical.

👥 Customer Service Rating

Fair

💰 Pricing Feedback

Pricing is criticized for hidden or unexpected extra fees that emerge closer to the event, leading to feelings of being overcharged or scammed, despite initial agreements. Custom designs may cause prices to fluctuate. Positive reviews imply good value for the transformative decor and professional setup, but overall feedback suggests caution due to cost surprises.

📋 Setup Tips

No specific customer-provided setup, maintenance, or care tips are mentioned. Reviews note that the team handles setup efficiently (e.g., morning of the event or around client schedules) and takedown without issues, allowing hosts to focus on guests. One instance highlighted extra assistance with non-rented items during setup.

Location

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