Lasting Impressions Event Rentals Cleveland

(4.2)

34 reviews

About This Wedding Arch Rental Service

Lasting Impressions provides event rentals including tents, tables, chairs, linens, dance floors, and lights, suitable for weddings and parties. Customers frequently praise the quality of products and personalized service from staff like Veronica and Ryan, who offer last-minute assistance and sourcing of items. However, some report issues with communication, incorrect or damaged deliveries, unprofessional crew behavior, and delayed pickups that can damage property. Rentals involve upfront payments, with easy pickup and return options noted by some users.

Sumarizado pelo Grok

Additional Information

📋 Common Styles

No specific wedding arch styles or designs are mentioned in the reviews; the focus is on general event items like tents, tables, chairs, and linens.

⭐ Quality Rating

Good

📋 Delivery Time

Not specified in detail; reviews mention multiple crew visits for corrections and post-event pickups that sometimes took over three weeks, but no average setup or delivery times are provided.

📝 Common Complaints

Lack of communication after payment, delivery of wrong or broken items, unprofessional crew behavior (including intoxication, foul language, smoking, and loud music), and delayed equipment pickup leading to property damage like lawn issues.

📋 Rental Terms

Upfront partial payments (e.g., half check) are mentioned; no other specific policies, guarantees, or terms like duration or deposits are detailed in the reviews.

👥 Customer Service Rating

Good

💰 Pricing Feedback

Customers describe prices as great and value for money as worthwhile, with recommendations emphasizing affordability; however, some advise against wasting time or money due to service issues.

📋 Setup Tips

No setup, maintenance, or care tips are mentioned; complaints highlight avoiding setups on wet lawns and managing crew behavior, but no positive guidance is provided.

Location

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