iDecor Events

(1.8)

5 reviews

About This Wedding Arch Rental Service

Customer reviews for this wedding arch rental business are overwhelmingly negative, highlighting issues with reliability, quality, and customer support. Common concerns include demands for full upfront payments via non-reversible methods like Zelle or Venmo, refusal to provide refunds, delivery of substandard or incorrect items, and unresponsive or rude service after payment. No positive experiences or specific details on arch styles, setup times, or guarantees are mentioned. Potential customers should exercise caution and consider alternatives, especially in the San Leandro or Oakland areas.

Sumarizado pelo Grok

Additional Information

📋 Common Styles

None mentioned in the reviews.

⭐ Quality Rating

Poor

📋 Delivery Time

Unknown; reviews mention delays, incomplete decorations, and threats of non-delivery, but no specific average times provided.

📝 Common Complaints

Scam-like practices including demanding full upfront payments without refunds, rude and threatening customer service, poor quality and dirty items (e.g., mismatched linens, stained tablecloths), failure to follow decoration requests, unresponsive staff after payment, and incomplete or late setups.

📋 Rental Terms

Full payment required upfront via Zelle or Venmo only; no refunds provided even for cancellations; deposits demanded to secure orders but full amount pushed before details shared.

👥 Customer Service Rating

Poor

💰 Pricing Feedback

Negative; customers report losing money (e.g., $1250 non-refunded) due to upfront payment demands and delivery of cheap, substandard items, indicating poor value for money and scam concerns.

📋 Setup Tips