EventWorks

(4.5)
66 reviews

About This Wedding Arch Rental Service

Event Works provides a wide variety of wedding and event rentals including tents, tables, chairs, linens, tableware, dance floors, and furniture. Customers frequently praise the company's flexibility in adjusting orders, reasonable pricing, professional staff, and high-quality items in good condition. Delivery and setup are generally reported as on-time and well-coordinated, though some reviews note occasional delays due to staffing shortages. The company offers options for last-minute changes and accommodates pickups or additional services, making it suitable for weddings of various sizes, from 50 to over 200 guests.

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Additional Information

📋 Common Styles

No specific wedding arch styles or designs are mentioned or recommended in the reviews; the focus is on general rentals like tents, linens, and furniture.

Quality Rating

Unknown

📋 Delivery Time

No specific delivery and setup times for wedding arches are mentioned; general reviews note typical on-time delivery for other items, with some instances of delays ranging from 1 hour to over an hour due to staffing issues.

📝 Common Complaints

No complaints specific to wedding arches; general issues include delivery delays, staffing shortages leading to late setups, forgotten items requiring return trips, high labor charges from some staff, and unresponsiveness after issues are raised.

📋 Rental Terms

No specific rental terms for wedding arches; general mentions include contracts with delivery time frames, options for order modifications up to a week before events, 72-hour notice for tent rentals due to weather, deposits, final invoices, and extra fees for early delivery guarantees.

👥 Customer Service Rating

Good

💰 Pricing Feedback

Customers generally view pricing as reasonable and offering good value for money, with positive mentions of competitive rates, accurate quotes, and better labor charges from certain staff; one review noted initially high labor costs.

📋 Setup Tips

No setup, maintenance, or care tips specific to wedding arches; general advice includes clear labeling of linens for easier setup by volunteers, pre-checking lighting on tents, and site visits by crews for complex installations like ceiling draping.

Location

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2300 Clements Ferry Rd Unit 201, Charleston, SC 29492, USA