Elevated Events Chicago

(4.8)

24 reviews

About This Wedding Arch Rental Service

Elevated Events specializes in wedding decor, including draping, backdrops, lighting, and photo booths, alongside DJ services. Reviews highlight exceptional quality in decor and setup, with most customers praising timely delivery, professional communication, and stress-free experiences. While the majority report high satisfaction, one review notes issues with DJ timing, audio volume, and unfulfilled lighting services. Typical services are tailored to client visions, with options for customization and quick responses from coordinators like Aly and Kourtney.

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Additional Information

📋 Common Styles

No specific wedding arch styles or designs are mentioned in the reviews. Services focus on general decor such as draping, backdrops for photo booths, lighting, and vinyl-wrapped dance floors, often customized to match event themes like invitations or cultural elements.

⭐ Quality Rating

Excellent

📋 Delivery Time

Unknown; reviews mention on-time delivery and setup in general terms, such as 'delivery is on time' and adaptability to last-minute changes like weather-related location shifts, but no specific times are provided for wedding arches.

📝 Common Complaints

The primary complaints are from one review citing DJ timing delays (e.g., first dance starting 30 seconds late, unannounced father-daughter dance segment), low audio volume, blurry monogram projection, and failure to deliver a paid ceiling wash lighting service ($800). The company was accused of blaming clients rather than taking responsibility.

📋 Rental Terms

No specific rental terms, policies, or guarantees for wedding arches are mentioned. General feedback includes flexibility with last-minute bookings, discounts for tight turnarounds, and customized options like photo strips matching invitation designs.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive overall, with mentions of various price points and a discount offered despite short notice. One specific cost noted is $800 for a ceiling wash lighting service, which was not delivered in that instance. Customers describe services as providing good value, especially for customizations and add-ons like photo booths.

📋 Setup Tips

No specific setup, maintenance, or care tips for wedding arches are mentioned. General notes include adaptability to changes (e.g., weather-related ceremony moves) and ensuring details are provided upfront to avoid miscommunication during the event.

Location

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