Art of Imagination
1829 S Halsted St, Chicago, IL 60608, USA
E & J Events provides party rental services including tents, dance floors, and enclosures, suitable for weddings, birthdays, and other events. Customers frequently praise the company's professionalism, timely delivery and setup, flexibility with short-notice bookings, and reasonable pricing. Setup is typically quick and efficient, often completed on time or early, though one review noted a disorganized process taking over four hours for two large tents. While no wedding arches are specifically mentioned, the service supports wedding events with reliable equipment and customer support. The majority of experiences are positive, highlighting high-quality rentals and excellent service, contrasted by a single complaint about poor communication and mismatched items.
No specific wedding arch styles or designs are mentioned in the reviews. The rentals discussed primarily involve tents (e.g., 20x40, 20x30, 10x20 enclosed), dance floors (e.g., 12x12), and general party equipment, with no references to arches.
Excellent
Delivery and setup are typically prompt and quick, with customers noting arrivals early or on time and setups completed efficiently (e.g., 'no time' for a tent, 'set up quickly'). Pickups are also timely. One review mentioned an excessive four-hour setup for two large tents due to disorganization.
The primary complaints, from a single negative review, include poor communication from the start, disorganized and late crew, rude and dismissive staff, mismatched tent shapes (rectangular vs. oval), and an unprofessional owner attitude. No other common issues are reported; most reviews are positive.
The company accommodates short-notice bookings (e.g., during holidays or last-minute requests), offers flexibility for changes (e.g., address updates the day before), and provides quotes for specific items like tents. Early setup (two days ahead) and delayed pickup (one day later) options are available. No detailed policies or guarantees are explicitly mentioned, but customers note reliability in delivery and fulfillment.
Excellent
Customers consistently describe pricing as affordable, reasonable, and perfectly priced, offering good value for money. Reviews highlight the service as cost-effective for high-quality equipment, with no complaints about overcharging.
No specific setup, maintenance, or care tips for wedding arches are mentioned, as arches are not discussed. For other equipment, reviews note successful setups on grass (e.g., dance floor) and improvisation for issues like power problems. Customers advise clear communication of requests in advance to avoid mismatches, based on one negative experience.
1829 S Halsted St, Chicago, IL 60608, USA
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