Connecticut Rental Center

(4.3)
49 reviews

About This Wedding Arch Rental Service

CT Rental Center provides event rental services for weddings and other occasions, including tents, dance floors, tables, chairs, linens, and accessories. Reviews highlight flexible booking options, such as reserving items in advance and accommodating last-minute changes like additional tents due to weather. Delivery and setup are generally praised for reliability and professionalism, though some customers report issues with communication and policy enforcement, such as requiring company tents for dance floors. Pricing is described as affordable, with positive feedback on value, but experiences vary with customer service being a point of both praise and criticism.

Sumarizado pelo Grok

Additional Information

📋 Common Styles

No specific wedding arch styles or designs are mentioned in the reviews; the feedback focuses primarily on tents, dance floors, tables, chairs, and linens rather than arches.

⭐ Quality Rating

Good

📋 Delivery Time

Delivery and setup times are not explicitly detailed, but reviews mention flexible setups (e.g., erecting tents a few days early for drying) and quick accommodations for additions 3 days before events; typical processes appear efficient and on-time based on positive experiences.

📝 Common Complaints

Common issues include poor customer service (e.g., rudeness, unprofessionalism, blaming customers for mistakes), booking conflicts (e.g., taking deposits then canceling for larger events), and restrictive policies (e.g., requiring company tents for dance floors even if clients have their own).

📋 Rental Terms

Policies include deposits for reservations (with potential cancellation risks), advance booking to hold items like tents, flexibility for last-minute additions, and requirements like pairing dance floors with company tents. Setups can be scheduled early for practical reasons, such as weather preparation, and returns involve coordination for equipment.

👥 Customer Service Rating

Good

💰 Pricing Feedback

Customers generally view pricing as affordable and offering good value for money, with mentions of cost-effective options for outdoor weddings; no significant complaints about overpricing, though some negative experiences indirectly affect perceived value.

📋 Setup Tips

No specific setup, maintenance, or care tips for wedding arches are mentioned, as arches are not discussed; general reviews praise professional setup crews for tents and dance floors, recommend early erection for weather protection (e.g., to keep areas dry), and highlight the importance of clear communication with staff for smooth execution.

Location

Other Wedding Arch Rental Services in New Haven