Mr. Tent Party Rentals
π 264 Sandbank Rd, Cheshire, CT 06410, USA
π +1 203-272-5793
Customer reviews for Mr. Tent, a rental service specializing in event tents and related equipment for weddings and gatherings, emphasize reliable delivery, efficient setup and breakdown, and high-quality items like tents, tables, chairs, linens, and dance floors. Most experiences highlight professional and responsive service, with on-time installations even on challenging sites like sloping properties. While primarily focused on tents rather than specific wedding arches, rentals include customizable options such as lighting and heaters. One review notes outdated tables, but overall feedback praises value and family-oriented operations.
Common Styles
No specific wedding arch styles or designs are mentioned in the reviews; the focus is primarily on tent rentals, including large tents, brand-new tents, and setups with lighting, dance floors, tables, and chairs for weddings and events.
Quality Rating
Excellent
Delivery Time
Prompt and on-time delivery with efficient setup; examples include setup on sloping property with accommodation, replacement of items within 45 minutes, and quick installations described as 'amazingly efficient' and completed before events.
Common Complaints
One review criticizes the tables as outdated ('from 1829') and implies poor customer service, though this appears isolated; most reviews report no significant issues, with positive notes on resolutions for minor order errors.
Rental Terms
No specific rental terms, policies, or guarantees are detailed; reviews mention reliable fulfillment of orders as promised, including options for visiting the location to view items, and accommodations for last-minute changes like on-site adjustments for dance floors.
Customer Service Rating
Excellent
Pricing Feedback
Generally positive value for money, with one review advising against paying $50 more elsewhere due to competitive pricing; no direct complaints about cost, and emphasis on quality justifying the expense for weddings and events.
Setup Tips
No specific setup, maintenance, or care tips for wedding arches are mentioned; reviews note professional crews handle setups efficiently, including on challenging terrain, cleaning chairs, and incorporating elements like lighting for enhanced aesthetics.