Big Bow Events

(4.6)
47 reviews

About This Wedding Arch Rental Service

Big Bow Events specializes in wedding decorations and planning, particularly for multicultural and fusion weddings, offering services including custom backdrops, florals, and ceremony setups that align with clients' visions and budgets. Reviews highlight their attentiveness, attention to detail, and ability to handle multi-day events like Sangeet, ceremonies, and receptions, often incorporating cultural elements such as Indian and Vietnamese themes. While most customers report stress-free experiences with beautiful, on-time setups and vendor coordination, a few mention issues with communication responsiveness and unexpected additional costs. The service is praised for exceeding expectations in decor quality, though one review noted subpar execution.

Sumarizado pelo Grok

Additional Information

📋 Common Styles

Reviews primarily discuss cultural and thematic decorations rather than specific arch styles, with frequent mentions of Indian ceremony setups (e.g., simple and elegant for religious ceremonies), Vietnamese-themed backdrops, whimsical florals, fusion multicultural designs, and overall elegant reception decor. No explicit wedding arch styles like floral arches or wooden arches are detailed.

⭐ Quality Rating

Excellent

📋 Delivery Time

Unknown

📝 Common Complaints

Poor communication and responsiveness (e.g., delayed emails, no replies, misplaced notes leading to invoice delays); unexpected additional charges (e.g., for chairs not included in invoice); subpar or missing decorations (e.g., incorrect runner, items not as requested); disorganization during planning meetings.

📋 Rental Terms

Services are tailored to fit client budgets with options for floral substitutions to avoid compromising vision; minimum guest requirements for certain items like clear acrylic chairs (100 guests); full payment expected via invoice, with potential add-ons for overlooked items; no specific guarantees mentioned, but emphasis on vendor coordination and adaptability to changes.

👥 Customer Service Rating

Good

💰 Pricing Feedback

Generally positive, with praise for working within budgets, providing value through customizations and substitutions without compromising quality, and offering good value for elaborate multi-cultural events; however, one review criticized unexpected additional costs (e.g., $600 for chairs) as unfair and unapologetic.

📋 Setup Tips

No specific setup, maintenance, or care tips for wedding arches are mentioned in the reviews.

Location

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